If your Siri Remote or Apple TV Remote is not working properly, here are a few steps you can take:
If your Siri Remote or Apple TV Remote is not working, there are a few steps you can try to fix the issue.
Make sure you are within 5 meters of your Apple TV and there are no obstacles between the remote and the front panel of the Apple TV, television, receiver, or soundbar.
Try charging the remote for 30 minutes using a USB-C/USB or Lightning-USB cable and a USB adapter plugged into a power outlet.
Unplug your Apple TV from the power outlet and wait at least 6 seconds. Then, plug it back in.
If the remote still doesn't work after these steps, try restarting it.
Press and hold the "Apple TV/Control Center" button and the volume down button simultaneously. Keep holding these buttons for 5 seconds or until the status light on the Apple TV device turns off and then back on.
Release the buttons and wait for 5-10 seconds until you see a "Connection Lost" notification on your TV screen.
Wait for the remote to restart. When you see the "Connection Established" notification on the screen, the remote will be ready to use again.
If the remote still doesn't work properly, try re-pairing it with your Apple TV.
Point the remote at the Apple TV, ensuring it's about 8 cm away from the device.
Press and hold the "Back" (or "Menu") button and the volume up button for 5 seconds.
When prompted, place the remote on the Apple TV to complete the pairing process.
If you're unable to pair the remote control, make sure your Apple TV is updated to the latest tvOS version. You can use the Apple TV Remote on your iPhone or iPad to check the tvOS version.
These steps should help you restore the functionality of your Apple TV remote.