Troubleshooting Guide for Amazon Fire TV Remote Not Working

Troubleshooting Guide for Amazon Fire TV Remote Not Working

If your Amazon Fire TV remote is not working with your Fire TV device, you can try the following troubleshooting steps:


Check if your remote is compatible by pressing the Alexa voice button. If the LED at the top of the remote blinks, you can use the troubleshooting mode. Otherwise, follow the troubleshooting steps below.

If the LED on the remote blinks, you can activate the troubleshooting mode:

- Press and hold the Rewind and Fast Forward buttons simultaneously for 3 seconds.

- Press the Menu button. The LED will turn green to indicate that the remote is in troubleshooting mode.

- Press any button on the remote. The LED will blink in a specific color to identify the issue.


Here are the colors and their meanings:

- Red (slow blinking): Low battery. Insert new batteries into the remote.

- Red (fast blinking): There is an issue with the remote. Try resetting the Fire TV remote.

- Orange: The remote is not connected to the Fire TV. Restart the Fire TV device and wait for "Remote not recognized" to appear on the screen. Then reconnect the Fire TV remote by holding down the Home button on the remote for 10 seconds. If you want to connect a remote to an Echo Show 15, follow the instructions for connecting a Fire TV remote to an Echo Show 15.

- White: Make sure the Fire TV device is powered on. If the issue persists, restart the Fire TV device.

- Blue: There is no problem with the remote. Try restarting the Fire TV device.


To deactivate the troubleshooting mode:

- Press and hold the Play/Pause and Up buttons simultaneously for 3 seconds.

- Then press the Menu button to turn off the troubleshooting mode.


If the issue still persists or your remote does not support the troubleshooting mode, you can try the following steps:

- Insert new batteries into the remote. Alkaline batteries are recommended for optimal performance.

- Reduce the distance between the remote and the Fire TV device to a maximum of 3 meters.

- Disconnect the device from the power cable or adapter, and then reconnect it.

- Reset the Fire TV remote. Instructions for resetting can be found in the related help topics.


If despite all attempts the Fire TV remote still doesn't work, and you are convinced that it is defective, you have the option to purchase a new remote. You can find a wide selection of Fire TV remotes on our website www.handeltheke.de. We offer a variety of options to help you find the original remote for your Fire TV device. Please ensure compatibility with your Fire TV model before making a purchase.

Fire TV remotes are innovative controllers specifically designed for use with Amazon Fire TV. These smart remotes allow you to conveniently control your Fire TV device and access a variety of features.

Unlike traditional remotes, Fire TV remotes offer a range of advanced features that enhance the TV viewing experience. One notable feature is voice control, which allows you to control your favorite content simply by using voice commands. For example, you can search for specific movies or TV shows, open apps, or adjust the volume without the hassle of pressing buttons. This convenient feature saves time and makes navigation a breeze.

In addition to voice control, Fire TV remotes feature a user-friendly interface with navigation buttons and a central selection button cross. This allows you to effortlessly navigate through the various content on your TV screen and make precise selections. The remotes are also equipped with a range of function buttons that provide direct access to key Fire TV features such as the main menu, home, and playback controls.

The popularity of Fire TV remotes stems from their user-friendliness, reliability, and the multitude of features they offer. They are specifically designed to seamlessly integrate with Amazon Fire TV devices and ensure a smooth interaction. By utilizing the voice control feature, users can easily find and play their preferred content, while the intuitive user interface allows for comfortable operation.

Fire TV remotes provide an enhanced and enjoyable way to fully experience your Fire TV. With their ease of use, advanced features, and intelligent voice control, they are an essential accessory for anyone looking to make the most out of their Amazon Fire TV.

Dive into the world of Fire TV remotes and experience a whole new dimension of television with Amazon Fire TV. Enjoy the intuitive operation, advanced features, and convenient voice control for an unparalleled entertainment experience.