You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last item.
To exercise your right of withdrawal, you must inform us (Sergej Zoller, Baderring 3, 03205 Calau, Germany, shop@handeltheke.de, phone: +49 163 4227076) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email).
You may use the attached model withdrawal form, but this is not mandatory.
You can also electronically complete and submit the model withdrawal form or another clear statement on our website at
https://handeltheke.de/index.php?route=account/return/add.
If you make use of this option, we will promptly send you confirmation of the receipt of such withdrawal (e.g. by email).
To meet the withdrawal deadline, it is sufficient for you to send your notice concerning the exercise of the right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we shall reimburse you all payments received from you, including the cost of initial delivery to you (outbound shipping) (except for the additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received your notice of withdrawal from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this repayment.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.
Regardless of the value of the order or the reason for withdrawal, the buyer bears the cost of returning the goods.
You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notified us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
Regardless of the value of the order or the reason for withdrawal, you are responsible for covering the cost of return shipping.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
(If you wish to withdraw from the contract, please fill out this form and send it back.)
– To: Sergej Zoller, Baderring 3, 03205 Calau, Germany, shop@handeltheke.de
– I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ():
– Ordered on () / received on ():
– Name of the consumer(s):
– Address of the consumer(s):
– Signature of the consumer(s) (only if this form is submitted on paper):
– Date:
(*) Delete as appropriate.